Keep the conversations with your customers going, both during and after the pandemic
In our digital world, it’s critical that you connect with customers online as often as possible. If you’re already posting on social media and sending out an email or two each month, you’re on the right track. However, that’s not enough to keep customers interested and connected to your brand when they’re bombarded with a sea of companies every time they log into their email or social media.
Still, your customers want you to connect with them. In fact, recent data from Sprout Social found that 64 percent of consumers want brands to connect with them and 70 percent feel more connected brands with CEOs that are active online.
Take your digital efforts to the next level by thinking outside the box.
Get innovative, have fun and bring your customers along for the ride!
Download this eguide for 10 innovative ways to stay in touch with your customers, and keep the sales coming in. Some of the tips include:
- Live Stream Events or Updates
- Host Virtual Meetups
- Offer Free Lessons
- Send Out Customer Surveys
- Offer Giveaways and Host Contests
Connect With Your Customers After Lockdown
Even when your business is fully operational, you may lose some customers because of the lockdown period. People lost their jobs and—in some cases—their loved ones. They will need to take time away to recover, and as they do, you can be there to connect, support, and empathize.